FAQ

Find quick answers about orders, delivery and our authentic Korean beauty products.

Are your products authentic?

Yes. We source our products through trusted suppliers and sell only authentic Korean beauty products.

Where do you deliver?

We currently deliver within Georgia.

How long does delivery take?

The estimated delivery time is shown during checkout and may vary by product, destination and carrier. You will receive available tracking details after dispatch.

How much does shipping cost?

The applicable shipping charge is displayed at checkout before you complete your order.

Can I change or cancel my order?

Please contact us as soon as possible at info@trendystore.ge. Once an order has been processed or dispatched, changes may no longer be possible.

Can I return a product?

Eligible distance purchases may be returned in accordance with Georgian consumer law. For hygiene and safety reasons, sealed cosmetics cannot be returned after the seal has been opened, except where the product is damaged, defective or incorrect. Please read our Returns & Refunds page for full details.

What should I do if my order arrives damaged or incorrect?

Contact us promptly at info@trendystore.ge with your order number and clear photos of the item and packaging. We will review the case and offer the appropriate solution.

How can I contact you?

Use our contact form or email info@trendystore.ge. We will reply as soon as possible.